Privacy Policy

Last updated: 13th November 2025

1. Information We Collect

We may collect and process the following types of information:

Personal details such as your name, email address, phone number, and company information when you contact us or request a quote.
Technical information such as your IP address, browser type, operating system, and browsing behaviour on our Site.
Cookies and analytics data used to improve the performance and usability of our Site.

2. How We Use Your Information

We use the information we collect to:

Respond to enquiries and provide quotes or services you request.
Process and manage your orders.
Improve our products, services, and website experience.
Communicate with you about updates, offers, or promotions (only if you have opted in).
Comply with legal or regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal data. We may share limited information with:

Trusted service providers (such as payment processors, couriers, or IT support) who assist in running our business and agree to keep your data secure.
Legal or regulatory authorities if required by law.

All third parties are required to handle your data in compliance with UK data protection laws.

4. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes described in this policy or as required by law (for example, for tax or accounting purposes).

5. Your Data Protection Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access, correct, or delete your personal data.
Withdraw consent to marketing communications at any time.
Request restriction or objection to certain types of processing.
Request data portability.

6. Cookies

Our Site uses cookies to enhance your experience and gather analytics about website usage. You can control or disable cookies through your browser settings.

7. Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details at the bottom of this page.